Privacy Policy
This Privacy Policy explains how TAKO Lightning Protection Solution Sdn. Bhd. collects, uses, discloses, and safeguards your information when you visit our website, submit an enquiry, or interact with our digital advertising assets, including Google Ads Lead Form Assets.
At TAKO, we are committed to protecting the privacy and security of our clients, website visitors, and users of our digital platforms. As Malaysia’s engineering partner for lightning protection compliance, grounding systems, and surge protection networks, we manage all personal and corporate data in strict compliance with the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable digital advertising safety standards, including those required by Google Ads.
1Information We Collect
We only collect personal and corporate data that you voluntarily provide to us when requesting technical assessments, system designs, or site audits through our website, enquiry forms, WhatsApp communications, or Google Ads Lead Form Assets. This information includes the following categories:
| Category | Examples of Data Collected |
|---|---|
| Identity Details | Individual name, job title, and company name |
| Contact Information | Corporate email address, telephone number, mobile/WhatsApp number, and physical facility address |
| Technical Infrastructure Data | Building dimensions, localised hazard metrics, power grid setups, or structural documentation voluntarily provided during consultations or via our digital forms |
We do not knowingly collect information from individuals under the age of 18, and our services are directed exclusively at businesses, facility managers, M&E contractors, and corporate decision-makers in Malaysia.
2How We Use Your Data
TAKO uses the information gathered to provide high-stakes enterprise engineering services. Specifically, your data allows us to:
- Schedule and fulfil our promotional Free On-Site Safety Assessments (valued at RM380) or coordinate online consultations
- Verify facility compliance benchmarks against Suruhanjaya Tenaga (ST) requirements and MS IEC 62305 design standards
- Generate customised technical quotes, system designs, and bulk product availability requests for Telebahn Surge Protection Devices (SPDs)
- Process, manage, and optimise our direct B2B communication pipelines with facility managers, M&E contractors, and corporate directors
Strict Zero-Sharing Commitment: TAKO does not sell, lease, rent, trade, or distribute your personal or corporate contact lists to third-party brokers or external marketing companies. All data remains confidential and serves exclusively to deliver our direct contracting and product distribution services.
3Google Ads & Third-Party Digital Advertising Disclosures
To acquire new B2B clients across Malaysia, we utilise Google Ads services, including Google Ads Conversion Tracking and Lead Form Assets. Please review the following tracking guidelines:
Cookies and Device Identifiers
Third-party vendors, including Google, use background cookies, device identifiers, and pixels to serve targeted ads based on a user’s prior visits to www.takolightningsystem.com.
Lead Form Integrity
When you input information directly into a Google Ads Lead Form Asset, that information transmits safely to our internal CRM database for lead fulfilment. It remains subject to the strict zero-sharing privacy principles detailed in Section 2 of this document.
Opt-Out Protocol
You can fully customise or opt out of Google’s advertising and tracking algorithms at any time by visiting the public Google Ads Settings page.
4Data Retention and Protection Measures
We store your information securely to ensure protection against unauthorised access, loss, data breaches, or manipulation. We hold corporate data records only for as long as required to:
- Execute engineering projects and fulfil contracted scope of work
- Fulfil ongoing customer service duties and post-installation support
- Maintain safety records, test certificates, and compliance documentation required by MS IEC 62305
- Comply with statutory corporate, tax, and record-keeping laws applicable in Malaysia
Where data is no longer required for these purposes, it is securely deleted or anonymised in accordance with our internal data retention schedule.
5Your Legal Rights (PDPA Compliance)
Under the Malaysian Personal Data Protection Act (PDPA) 2010, you retain complete authority over your personal data profile held by TAKO. You have the right to:
- Access: Request a copy of the personal or corporate records we hold regarding your business
- Correction: Request revisions, updates, or rectifications to inaccurate contact data
- Withdrawal: Withdraw your communication consent at any time
- Deletion: Request the total deletion of your stored lead files from our active servers
How to Exercise Your Rights: To exercise any of these privacy rights, please submit a formal query directly to our compliance desk at info@takolightningsystem.com. We process all standard database removal requests within 72 business hours.
6Policy Updates
We reserve the right to modify this Privacy Policy to reflect site adjustments, corporate restructuring, or legal shifts within Malaysian regulatory frameworks. Any changes take effect immediately upon publishing the updated date at the top of this page. We encourage visitors to review this page periodically to stay informed of how we protect their information.
7Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us using the details below.
TAKO Lightning Protection Solution Sdn. Bhd.
Bandar Tasik Kesuma,
43700 Beranang, Selangor, Malaysia
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